You can fund your account by credit cards (VISA/MasterCard), Bank wire transfer, Bitcoin, Ethereum, Litecoin, Altcoins, Neteller, Skrill, Perfect Money.
How quickly the funds will be added to my trading account?
The funds will be available for trading immediately, once we receive a confirmation from payment system.
What are the conditions for withdrawals?
For security reasons, identification of the person is required for all withdrawals, regardless of the withdrawal amount. For account without bonus: trader has to reach a 100% turnover from deposited amount, to claim for for withdrawal. For account with bonus: trader has to reach 300% turnover from deposited amount, to claim for deposited amount and profit withdrawal. More details in “User agreement”.
The minimal amount allowed for withdrawal is $50.
How quickly my withdrawal request is processed?
XchangeBTC processes all withdrawal requests within 1 hour.
However verification may take longer time, if client didn’t submit all requested documents in time.
Does XchangeBTC withhold a tax from payouts?
XchangeBTC doesn’t withhold any taxes. However, as a customer, it is your responsibility to follow the taxes requirements in your jurisdiction.
How can I close my XchangeBTC account?
Please email at [email protected] to request closing of your account. You will receive a confirmation when this request will be completed.